Issues with Gift Cards
Common questions regarding issuing gift cards, or gift cards not being delivered.
Why Is the Recipient Missing from the Gift Card in Shopify?
Understanding Recipient Details in Go Gift Cards If you notice that a gift card's recipient appears as "no recipient" in the Shopify dashboard, or tha...
Recipient hasn't received the gift card
We have added an interface in the admin area of the app to allow store owners to quickly check the status of purchases. Log in to your Shopify Admin a...
Change Recipient Details
If recipient information has been entered incorrectly, it's simple to change it: Log in to your Shopify Admin area and navigate to Apps > Go Gift ...
Resend a gift card
Log in to your Shopify Admin area and navigate to Apps > Go Gift Cards > Issued Gift Cards Find the gift card order you wish to resend. Note: if...